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Why is my parcel at the local post office?

Orders shipped with Standard Shipping or a free shipping method may be delivered directly to your local post office. We will inform you once it has arrived. Please use your identity document and the tracking number to collect your parcel.

If you are not at home for its delivery or the package is too big for your mailbox, your parcel may return to your local post office. A notice will usually be left on your door or in your mailbox.

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