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I want a repair/refund/reshipment of my order. What should I do?

Our after-sale customer service representatives are at your service for any assistance you may require on your shipped orders. You can select among “Repair”, “Refund” or “Resend” on the My Orders page of your Banggood account. You can otherwise fill out this form. In both circumstances, we will process your case and reply to your e-mail within 24 hours during the weekdays and 48 hours during the weekends.
Please select one of the above-mentioned options only once for each product or order.

If you require any further information, please do not hesitate to contact us.


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